Cookie Policy

Last Updated: July 3, 2026  |  Effective Date: July 3, 2026

1. Introduction

Welcome to factory-pizza.rest, the official website of Pizza Factory. We are committed to being transparent about how we collect and use data related to your visit to our website. This Cookie Policy is designed to help you understand what cookies are, how we use them, and what choices you have regarding their use.

This policy applies to all pages and services available through our website at factory-pizza.rest and should be read in conjunction with our Privacy Policy and Terms of Service. By continuing to browse or use our website, you acknowledge that you have read and understood this Cookie Policy.

As a food service business operating in the United States, we comply with applicable U.S. federal and state laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and applicable Federal Trade Commission (FTC) guidelines regarding digital advertising and tracking.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, tablet, or other internet-enabled device) when you visit a website. They are widely used by websites and online services to make them work more efficiently, to provide a better user experience, and to give website owners information about how their site is being used.

When you visit factory-pizza.rest, our web server may send a cookie to your browser, which then stores it on your device. The next time you visit our website, your browser sends the cookie back to our server, allowing us to recognize your device and remember your preferences or actions.

Cookies do not typically contain information that personally identifies you directly. However, personal information that we store about you may be linked to information stored in and obtained from cookies. Cookies serve a variety of purposes, including:

  • Keeping you signed in to your account
  • Understanding how you navigate and use our website
  • Remembering your preferences (such as language or location)
  • Delivering relevant advertising content
  • Measuring the performance of our website and marketing campaigns
  • Improving the overall functionality and security of our site

3. Types of Cookies We Use

We use several different types of cookies on our website, each serving a distinct purpose. Below is an explanation of the categories of cookies we use:

3.1 Essential / Strictly Necessary Cookies

These cookies are absolutely necessary for our website to function properly and cannot be switched off in our systems. They are usually set only in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms (for example, placing an online order). These cookies do not store any personally identifiable information and are strictly required for the delivery of the services you have requested.

You cannot opt out of essential cookies, as the website cannot function properly without them. However, you can set your browser to block or alert you about these cookies, but please be aware that some parts of the website may not work as a result.

3.2 Analytics / Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us understand which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. These cookies are typically provided by third-party analytics services such as Google Analytics.

If you do not allow these cookies, we will not know when you have visited our website and will not be able to monitor its performance or make improvements accordingly.

3.3 Functional Cookies

Functional cookies enable our website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have incorporated into our pages. These cookies allow our website to remember choices you make — such as your preferred language, your region, or your recently viewed menu items — and provide more personalized features. They may also be used to provide services you have asked for, such as watching a video or enabling live chat functionality.

If you do not allow these cookies, some or all of these services may not function properly, and your browsing experience may be less personalized.

3.4 Advertising / Targeting Cookies

These cookies may be set through our website by our advertising partners and platforms such as Google Ads and Facebook. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other websites. They do not store directly personal information but are based on uniquely identifying your browser and internet device.

If you do not allow these cookies, you will still see advertisements, but they will be less targeted and relevant to your interests.

4. Specific Cookies We Use

The following table provides detailed information about the specific cookies placed on your device when you visit factory-pizza.rest:

Cookie Name Provider Purpose Type Duration
_ga Google Analytics Registers a unique ID to generate statistical data on how the visitor uses the website. Used to distinguish users and track sessions across pages. Analytics 2 years
_gid Google Analytics Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Differentiates between users within a single session. Analytics 24 hours
_gat Google Analytics Used by Google Analytics to throttle request rate — limits the collection of data on high-traffic sites to manage server load. Analytics 1 minute
_gcl_au Google Ads Used by Google AdSense to experiment with advertising efficiency across websites using their services. Tracks conversions from Google Ads campaigns and measures ad performance. Advertising 3 months
_fbp Facebook / Meta Used by Facebook to deliver a series of advertisement products, such as real-time bidding from third-party advertisers. Tracks your activity on our website and Facebook platforms. Advertising 3 months
_fbc Facebook / Meta Stores the last visit from an ad click. Used to attribute website visits to Facebook Ads campaigns and measure advertising effectiveness. Advertising 2 years
session_id factory-pizza.rest Maintains your user session while you browse our website, enabling features like the online ordering cart and account login to function correctly. Essential Session (expires when browser is closed)
csrf_token factory-pizza.rest Security cookie used to prevent Cross-Site Request Forgery (CSRF) attacks. Ensures that form submissions and requests originate from our website. Essential Session
cookie_consent factory-pizza.rest Stores your cookie consent preferences so that we do not ask for your consent again on every page visit. Essential / Functional 12 months
user_prefs factory-pizza.rest Remembers your preferences, such as your preferred location, language settings, and recently viewed menu items, to provide a more personalized experience. Functional 6 months
cart_data factory-pizza.rest Stores items you have added to your online order cart so that your selections are not lost if you navigate away from the page or return later. Functional 7 days
_hjSessionUser Hotjar (if applicable) Set when a user first lands on a page. Persists the Hotjar User ID which is unique to that site. Ensures data from subsequent visits to the same site are attributed to the same user ID. Analytics 365 days

5. Third-Party Cookies and Technologies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the website, deliver advertisements on and through the website, and so on. These third-party cookies are governed by the respective privacy policies of those third-party providers and are not covered by this Cookie Policy. We encourage you to review the privacy policies of these third parties:

  • Google Analytics: Used to analyze website traffic and user behavior. Google Privacy Policy
  • Google Ads: Used to deliver targeted advertising and measure conversion performance. Google Privacy Policy
  • Facebook / Meta Pixel: Used to track website conversions and deliver targeted ads on Facebook and Instagram. Meta Privacy Policy
  • Hotjar: Used for website heatmaps and session recordings to improve user experience. Hotjar Privacy Policy

We do not have direct control over the cookies set by these third parties. Their use of cookies is subject to their own policies, which we advise you to check.

6. How to Manage and Control Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences in several ways:

6.1 Cookie Consent Banner

When you first visit our website, you will be presented with a cookie consent banner that allows you to choose which categories of cookies you wish to accept. You can update your preferences at any time by clicking the "Cookie Settings" link available at the bottom of every page on our website.

6.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies, delete existing cookies, or alert you when a cookie is being set. Please note that if you block or delete cookies, some features of our website may not work correctly, and your experience may be negatively affected (for example, your online order cart may not function, or saved preferences may be lost).

Below are links to cookie management instructions for the most popular browsers:

6.3 Opt-Out Tools for Advertising Cookies

You can opt out of interest-based advertising from specific providers by using the following opt-out tools:

  • Google Analytics Opt-Out: You can prevent Google Analytics from collecting your data by installing the Google Analytics Opt-out Browser Add-on.
  • Google Ads Personalization: You can control and opt out of personalized Google advertising by visiting Google Ads Settings.
  • Facebook / Meta Ad Preferences: You can manage your ad preferences and opt out of interest-based advertising from Facebook through Facebook Ad Preferences.
  • Network Advertising Initiative (NAI): You can opt out of tracking from NAI member companies at NAI Opt-Out Tool.
  • Digital Advertising Alliance (DAA): U.S.-based users can opt out of behavioral advertising at AboutAds.info Opt-Out.
  • Your Online Choices: European-based visitors can also use Your Online Choices to manage advertising cookies.

7. Impact of Disabling Cookies

While you have the right to disable cookies at any time, doing so may have a significant impact on your experience when using our website. The following table summarizes the potential effects of disabling each category of cookies:

Cookie Type Impact if Disabled
Essential Cookies The website may not function correctly. Online ordering, account login, and secure form submissions may be unavailable. Your shopping cart may not retain items.
Analytics Cookies We will be unable to track website performance and user behavior, which means we cannot identify areas for improvement or measure the effectiveness of content changes. Your experience on the site will not be directly affected, but we lose insight into how to improve it.
Functional Cookies Personalized features will not work. Your preferences (such as saved location, language, or order history) will not be remembered between visits, requiring you to re-enter information each time.
Advertising Cookies You will still see advertisements from Pizza Factory and third parties, but they will not be tailored to your interests or previous interactions with our website. Advertising will be less relevant to you.

8. Do Not Track (DNT) Signals

Some web browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want to have your online activity tracked. At this time, there is no universally accepted standard for how websites should respond to DNT signals, and our website does not currently respond to DNT browser signals. We will continue to monitor developments in DNT standards and update our practices as appropriate.

California residents may also exercise their rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to opt out of the sale or sharing of personal information. For more information, please refer to our full Privacy Policy available at factory-pizza.rest/privacy-policy.

9. Children's Privacy and Cookies

Our website and online services are not directed at children under the age of 13. We do not knowingly use cookies to collect personal information from children under 13. If you believe that we have inadvertently collected personal information from a child under 13 via cookies or other tracking technologies, please contact us immediately using the contact information provided below and we will take steps to delete such information promptly.

10. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, applicable law, our business operations, or our use of cookies. Any changes will be effective immediately upon posting the updated Cookie Policy on our website, with the "Last Updated" date revised accordingly.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of factory-pizza.rest after any changes to this Cookie Policy constitutes your acknowledgment and acceptance of the changes.

If we make material changes to this Cookie Policy that significantly affect your rights or the way we handle your data, we will make reasonable efforts to notify you — for example, by placing a prominent notice on our website or, where we have your contact information, by sending you a notification.

11. Legal Basis for Using Cookies (U.S. Compliance)

As a business operating in the United States, our use of cookies is governed by applicable U.S. laws, including:

  • California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA): California residents have specific rights regarding their personal information, including information collected via cookies. These rights include the right to know, the right to delete, and the right to opt out of the sale or sharing of personal information. For detailed information about your California privacy rights, please visit our Privacy Policy.
  • Federal Trade Commission (FTC) Act: We comply with FTC guidelines regarding online advertising, tracking, and disclosure obligations. Our use of advertising cookies and interest-based advertising practices adhere to FTC requirements for transparency and consumer choice.
  • Children's Online Privacy Protection Act (COPPA): We do not knowingly collect personal information from children under 13 through cookies or any other means.

12. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies on factory-pizza.rest, please do not hesitate to contact us. We are committed to addressing your privacy concerns promptly and transparently.

Pizza Factory — Contact Information

Business Name: Pizza Factory
Website: factory-pizza.rest
Email: [email protected]

When contacting us about cookies or your data rights, please include "Cookie Policy Inquiry" in the subject line of your email so that we can direct your request to the appropriate team member as quickly as possible.

We aim to respond to all cookie-related inquiries within 30 business days. If you are a California resident making a request under the CCPA/CPRA, we will respond within the timeframe required by applicable law.